Are you ready to improve your business email writing and feel confident every time you press ‘send’? Click here to enroll in AIBS’ new Write Better Business Emails Online Video Course:...
Are you a business professional who wants to improve their communication skills but don’t want to spend hours learning how? Take the first step. Click here to enroll in AIBS’ new Introduction...
Do you work in an open plan office? Does office etiquette matter anymore? Of course! While open plan offices are less formal, all colleagues should be treated respectfully and courteously. Plus, good manners...
What are minutes? Minutes are a formal written record of a meeting. If you are ever asked to take minutes at a meeting, here’s a few tips to help with this vital...
One of my regular readers has asked me to write a blog post about striking up a conversation with senior executives in the elevator and lift etiquette generally. Let’s face it,...
How good is your finance vocabulary? Do you ever read the finance section of the newspaper and aren’t sure what certain words mean? For those who work in Finance, here is a...
The Devil features in many commonly used expressions heard everyday, but what do they actually mean? Let’s take a look. Speak of the Devil This idiom comes from the historic expression “If...
How good are your telephone skills: do you feel confident to ask to check and clarify what you’re hearing and respond appropriately? Can you stall for time if...
The most common greeting in business has always been the handshake, however, what is the correct handshake etiquette? To shake or not to shake? A strong or gentle grip? For both...
Ah, food! When we're not actually eating it, we're thinking about it, talking about it and speaking in idioms about it, even in business. Here's some food-inspired idioms you may have heard...