Services
Business Email and Writing Skills
Increase your confidence to communicate effectively by refining your professional writing skills including grammar, spelling, sentence construction and style for business communication, with particular focus on emails.
Business Telephone Skills
Enhance your business telephone skills by learning to answer and greet your callers confidently, practice useful phrases and active listening to create rapport with callers and acquire a professional communication style.
Australian Business Etiquette and Communication
Develop your understanding of Australian business etiquette and communication including making a positive first impression, managing introductions and small talk, developing conversation skills and navigating difficult situations professionally.
Business Idioms
Business idioms can be confusing for those who have English as a second language. Here we unlock the meanings of some of the most commonly used idioms and give the learner confidence to use these in everyday spoken business English in Australia.